Skip to main content
What We Do

End-to-end research, delivered by specialists.

One accountable partner. 30+ methodologies. 50+ countries. From single-market surveys to multi-country mixed-methods programmes, our teams handle everything from design through to insight.

30+Methodologies
48 hrsBrief to first data
98%Delivered on time
4.8/5Client CSAT 2024
How We Work

Three core capabilities. Infinite combinations.

Every brief is different, but every engagement blends the same three building blocks. Pick one or mix all three — we'll design the exact programme your decision needs.

Capability 01

Quantitative

Rigorous measurement at scale

From fast-turn online surveys to multi-country CATI and in-person CAPI fieldwork. Every sample is designed, weighted and validated to a standard your CEO can quote in earnings calls.

Core methods
CAWI CATI CAPI Trackers Shelf tests CLTs Intercepts
Capability 02

Qualitative

Depth without drift

Specialist moderators trained in your therapeutic area, B2B category or consumer sub-culture — never generalists reading a discussion guide for the first time.

Core methods
IDIs Dyads & triads Focus groups Ethnography Online communities Diary studies Advisory boards
Capability 03

Data Science

Where stats meet storytelling

PhDs, ex-client-side analysts and ML engineers translating models into strategy your business can actually act on — not just statistical output tables nobody reads.

Core methods
Segmentation Conjoint MaxDiff TURF Driver analysis NLP & AI Dashboards
Our Process

Four stages. One accountable lead. Zero surprises.

A partnership model, not a vendor relationship. Senior oversight at every stage and a debrief that focuses on "what do we do next" — not "what did we find".

01

Discover

Start with the business question. Challenge assumptions. Sharpen the objective before we write a screener.

02

Design

Methodology, sample, screener and questionnaire — built around your audience, not cloned from a template.

03

Deliver

Field, analyse and report on your timeline. One senior point of contact, never a ticket queue.

04

Debrief

Implications, recommendations and the next action — so the research actually lands inside your organisation.

Why Insight Teams Choose Us

Built for the work you can't afford to get wrong.

48 hrs

Speed of response

From brief to first wave of data on most standard consumer studies.

ISO 20252

Certified quality

Independently audited annually. Plus ISO 27001, GDPR, HIPAA, BHBIA.

50+

Countries covered

Native-speaker moderation, local field teams, one consolidated invoice.

180

Specialists, not staff

70% postgrad-qualified. Half with 10+ years in their chosen field.

What You Actually Receive

Deliverables designed to be used, not shelved.

Every project ships with the same core package. Scale up from there based on what your stakeholders will actually do with the work.

Topline report

Key findings and implications in a concise executive summary — within 48 hours of fieldwork close.

Full analytical deck

Story-led presentation with narrative flow, supporting data and clear "so what" callouts.

Cleaned data files

SPSS, CSV, Excel tabulations. Weighted, labelled and ready for your team to interrogate.

Interactive dashboard

Live cross-tab explorer, filterable by segment, period or geography. Share with distributed teams.

Video highlights & verbatims

Edited clips from IDIs and focus groups. Supercut reels for all-hands meetings. Full indexed transcripts.

Stakeholder workshops

In-person or virtual activation sessions with your product, marketing or sales teams to turn insight into roadmap.

Compliance & Standards

Research your legal, ethics and audit teams will sign off on.

Independently audited, continuously accountable. Every certification below is maintained, current and verifiable on request.

ISO 20252 Market research quality
ISO 27001 Information security
GDPR EU & UK data protection
HIPAA US health data handling
BHBIA / ABPI Pharma code of conduct
ESOMAR Corporate member
MRS Market Research Society (UK)
Insights Association US corporate member

Let's design a study that moves your business forward.

Brief us today and we'll come back with a tailored proposal in one business day.

Start a project